

When you have been granted Full Access permissions, then you can log on with your own username and password and click on your own name in the top-right corner to get to the option of opening another mailbox. In Outlook 2010, Outlook 2013 and Outlook 2016, you may find the URL in the Info section when pressing on the File menu tab. You can ask your mail administrator for the URL if you don’t know it. Probably the easiest way to go is to use Outlook on the Web. However, there are several other ways to still get this to work either within Outlook or by using Outlook on the Web (also known as Outlook Web App or OWA). There is indeed no direct way to set up a rule for a shared mailbox when it only has been linked to your own Exchange mailbox account. How can I set up a rule for a shared mailbox? We are using Exchange and I have been granted access to these mailboxes but when I create a message rule, to for instance move specific emails to another folder, it only seems to apply to messages that are address to me and not to the shared mailbox.

In the search results, click Inbox rules.Other than my own mailbox, I’ve also got access to some additional shared mailboxes within our company. Remember that your username is in the form Within the Mail application, click the gear icon at the top, and in the search field type rules. Visit the Office 365 webmail application (Outlook on the web): then sign in with your PennO365 credentials. Please continue to monitor your Junk Email folder closely for false positives.ġ.

Use the following instructions to add a new Inbox rule to your Outlook account to process additional marked email to your Junk Email folder and reduce spam in your Inbox. Due to the wide variety of desktop operating systems, proprietary builds and configurations, Microsoft has determined that not all local computing configurations (in other words, configuring Inbox rules via the Outlook for Windows or Outlook for macOS client) are guaranteed to replicate to their O365 Cloud Services. If this is affecting you, it is highly recommended that you set up spam flagging configuration in your Microsoft O365 Outlook on the web (formerly OWA) application by adding a special Inbox rule. Some users have reported increased instances of spam in the last few weeks.
